Return Policy

Exercise of the Right of Withdrawal

Exercise of Guarantee Law

All products sold on the site www.tuscanyinthebox.it, are covered by the warranty right, to protect the consumer. TARABARALLA S.N.C. undertakes to ensure that all goods comply with the sales contract. If this is not the case, the consumer can exercise the right to legal guarantee for lack of conformity. The latter can be exercised within 15 days from the purchase of the asset. The consumer is required to give an accurate description of the defect. Once the actual lack of conformity has been established between the user and the owner, the user has the right to replace the asset. In the event that the replacement was too expensive or impossible or if the holder did not provide it within a reasonable time, the user can request a discount on the next purchase.

To find out more about the Terms and Conditions of sale, click here